Kathleen holds a Bachelor of Arts in Political Science from Nazareth College of Rochester and a Diploma of Advanced Studies in Government from the University of Manchester, England. She has earned the Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM) designations from the Community Associations Institute (CAI). Specializing in condominium community management, Kathleen joined Ghertner & Company in 2001 and became the company’s first Manager Team Lead in 2003. She played a pivotal role in developing the company’s Leadership Training Program for Board members and created a specialized course for real estate professionals focused on community associations. Kathleen’s commitment to the industry extends beyond the company. She served six years on the CAI Tennessee Chapter Board of Directors and was Chapter President in 2007. Her leadership and expertise continue to influence both Ghertner & Company and the broader community association management industry.