Jayla joined Ghertner and Company in November 2025, bringing a strong background in customer service along with valuable transferable skills in organization, communication and attention to detail. She is dedicated to providing excellent service and building positive relationships while continuing to grow within the company. She is a graduate of Genesis career college, where she earned her medical assistant certification with a 4.0 GPA. Her educational background, combined with her professional experience, has strengthened her ability to remain organized and approach every task with professionalism and care.