At Ghertner & Company, the success of your homeowners association is our top priority. We are ready to provide your HOA Board with the property management excellence and support it needs to see your community thrive. The role of a property management company in the daily operations of an HOA is crucial. Still, there are several misconceptions homeowners have about a property management company’s role and the role of the HOA Board.
Misconception #1: My property management company is my HOA.
Many homeowners think that their HOA Board and the property management company, like Ghertner & Company, are one and the same. That’s not true—they are separate entities. Your homeowners association has contracted Ghertner & Company for support in the daily operations of the homeowners association. Ghertner & Company is a separate business that serves multiple homeowners associations throughout Middle Tennessee.
Misconception #2: The rules in my HOA prohibit my rights as a homeowner.
We know that HOA rules aren’t homeowners’ favorite things. Still, we encourage you to remember that they are in place for the upkeep, safety and enjoyment of your community and to protect the investment you made when you purchased your home. When all homeowners follow the rules, everyone can feel at home in their neighborhood. To see your community rules, log in to your owner’s portal at www.ghertner.com/owner.
Misconception #3: My HOA’s property management company is the only vendor that serves my community.
It takes a village to run an HOA, and Ghertner & Company isn’t the only vendor making things run smoothly. Landscape companies, cleaning companies, pool companies (if applicable to your HOA), and trash pickup companies are just some of the vendors your HOA may use. If you ever have a question about these vendors’ work, please submit a General Question through your owner’s portal at www.ghertner.com/owner, and your Community Association Manager will respond.
Misconception #4: My HOA Board members are paid for their time and don’t live in my community.
The Board members who lead your community are homeowners just like you! They volunteer their time and talents to support your HOA. The Board makes decisions on behalf of the community. Keep in mind, too, that Ghertner & Company works at the direction of the Board. We provide advice and support to your HOA Board. Ghertner & Company prides itself on our Community Association Managers' relationships with their Boards and the regular training and resources we provide to Board members.