Community Association Managers
Aaron Aguilar, CMCA, Community Association Manager
Aaron Aguilar earned a BS in Hotel & Restaurant Management at Northern Arizona University. He worked for six years in resort management before joining Ghertner & Company in 2015.
Scott Alessi, CMCA, Community Association Manager
Scott, a graduate of Pennsylvania State University, worked for 27 years in the hospitality industry in various roles, manager to executive management at Marriott Corporation. Scott is committed to customer service and is experienced in facilities management.
Kimberly Basham, CMCA, CHA, Community Association Manager
Kimberly Basham, a native of Gainesville, Florida, earned an Associate's Degree in Business at Santa Fe State College. During her 15 years of senior management experience in the hospitality industry, she received several awards for superior customer service. Kimberly joined Ghertner & Company in 2016.
Elecia Beard, CMCA, CAM, CAPS, Community Association Manager
Elecia joined Ghertner & Company in 2010. She holds a B.A. in Journalism/Marketing and Communications from the University of KY. Her work history includes six years of residential management, where she held CAM and CaPS certifications. Elecia moved from residential management to various hotel management roles for over ten years, working for various companies including Marriott. She has a strong sense of customer service and a desire for continuous improvement and education.
Jeff Campbell, Community Association Manager
Jeff was born in Oklahoma and raised in Connecticut; he earned a BA in Communications from Michigan State University. Prior to joining Ghertner & Company in 2015, Jeff worked in the hospitality industry for over 30 years in management and IT, for the Hilton and Marriott brands.
LaToya Carruthers, Community Association Manager
LaToya Carruthers is a native of Indianapolis, Indiana, and graduated from Harrison College with a degree in Accounting. She worked with First Advantage as Operations Supervisor for Fleet Services, and has more than ten years of customer service and accounting experience. Ms. Carruthers joined Ghertner & Company in 2014.
Mark Darden, CMCA, Community Association Manager
Mark Darden attended Central Washington University, and has over 15 years in the hospitality industry with both Marriott and Hilton brands in a variety of roles. He joined Ghertner & Company in 2016.
Hank Dees, Community Association Manager
Hank Dees, a native of Newport, Rhode Island, earned a degree in Human Relations from Trevecca Nazarene University. Hank worked in various management positions, from loss prevention to hotel operations management. He joined Ghertner & Company in 2017.
Todd Forsythe, CMCA, AMS, Community Association Manager
Todd joined Ghertner & Company in April, 2006. He has over ten years of experience in real estate and property management and holds certifications as a Certified Manager of Community Associations (CMCA®), and Association Management Specialist (AMS®) from the Community Association Institute. In addition, Todd also holds an active real estate license with the Tennessee Real Estate Commission. Because of Todd’s Realtor® background, he understands the importance of protecting owners’ home investments via proactive community association management. Todd strongly believes in promoting community wellbeing through communication and hands-on management.
Danielle Hayes, Community Association Manager
Danielle Hayes earned an Associate Degree at Edison State College in Florida, and was the office manager for a land development firm in Florida for 10 years. She joined Ghertner & Company in 2016.
Rick Hollis, Community Association Manager
Rick Hollis, a graduate of David Lipscomb University (BS, Accounting), is a ninth generation Middle Tennessean and a native of Charlotte in Dickson County. His background includes service as both a Mayor and City Administrator in addition to vast experience in real estate development, sales, project management, and community planning. He is a former Vice President of the Tennessee Association of Realtors (TAR).
John Kidd, CMCA, AMS, Community Association Manager
Mr. Kidd joined Ghertner & Company in 2003 as a Community Association manager and has since earned the CMCA (Certified Manager of Community Associations) and the AMS (Association Management Specialist) designations. Mr. Kidd has over 30 years experience in the Hotel/Hospitality/Property Management Industry.
John Knouff, CMCA, AMS, LEED GA, Community Association Manager
John Knouff attended Wright State University, and has almost 20 years of customer service experience in the restaurant, hotel, and real estate/property management industries. He joined Ghertner & Company in 2016.
Patrick Landrum, Assistant Community Association Manager
Patrick Landrum is a native of Gulfport, Mississippi and attended the University of Southern Mississippi. Patrick comes to Ghertner and Company with a professional background in Construction, Insurance and Customer Service. He joined Ghertner and Company in 2017.
Kerry Ledbetter, CMCA, Community Association Manager
Kerry, a life-long Tennessee resident, attended Tennessee Technical University. He worked in the hospitality industry for 20 years, during which he managed hotels under the Marriott, Hilton and IHG hotel brands. In 2008, he served as president of the Rutherford County Hospitality Association. Kerry joined Ghertner & Company in 2015.
Rebecca Massaro, CMCA, Community Association Manager
Rebecca Massaro attended the University of South Florida, and was a Licensed Community Association Manager in Florida for 12 years before moving to the Greater Nashville area. She joined Ghertner & Company in 2016.
Damon Morris, CMCA, Community Association Manager
Damon continues his property management career with Ghertner & Company after working for five years with The Magnolia Group, which was purchased by Ghertner & Company in 2011. Damon studied Business and Criminal Justice at Columbia State.
As a native of Franklin, Damon is proud to manage some of his hometown's most stunning communities. He attributes much of his personal work ethic to his achieving Eagle Scout as a young man and continues to learn from the life lessons afforded him by the program. A fan of aviation, he worked diligently to gain his pilot's license at the age of 18, and continues to peruse and obtain various rating in this field. He is proud to share Ghertner & Company's goal of always offering the very best to the communities he manages.
Michelle Mubarak, Community Association Manager
Michelle Mubarak is a graduate of the University of Tennessee, where she earned a degree in Hospitality and Tourism. She has over six years experience in guest services management of timeshare resorts. She joined Ghertner & Company in 2016.
Rebecca Novotny, CMCA, AMS, Community Association Manager
Becca Novotny, a native of St. Charles, Illinois, earned a Bachelor’s Degree in Political Science at Northern Illinois University. Becca brings with her over 20 years of property management experience, 13 of them exclusively in homeowner association management. She joined Ghertner & Company in 2017.
Dorothy Ratliff, CMCA, AMS, Community Association Manager
Dorothy graduated from the University of Alabama with a BS in Human Resources Management. Prior to joining Ghertner & Company in 2014, she owned her own rental and association management business Dorothy has been very active in her community, and served on the Boards of Directors of several civic organizations where she earned various community awards and recognitions. Her career in condominium and association management spans 23 years.
Angela Stone, Community Association Manager
Angela Stone earned a Master's Degree in Chemistry from Tennessee State University. She has over ten years experience in accounting and four years experience in the hotel industry. Angela joined Ghertner & Company in 2016.
Janice Tantaris, CMCA, AMS, Community Association Manager
Janice Tantaris obtained a B.S. in Advertising and Marketing from Middle Tennessee State University and has more than twenty years of experience in the areas of marketing, accounting and operations. She began her career at Ghertner & Company in 2003, where she served as the legal liaison between HOA Board of Directors and attorneys pursuing legal action for the collection of delinquent association dues. Janice attributes her strong sense of customer service as well as her legal aptitude to having held the position of legal liaison for seven years. Also during this timeframe, Janice served as an adjunct property manager at various properties. In 2010, she was promoted to Community Association Manager and now manages a diverse portfolio of homeowners associations.
Reggie Tullis, CMCA, AMS, Community Association Manager
Reggie earned his Business Administration Degree from the University of Tampa, Tampa FL, in addition to completing Graduate Management Courses at Jacksonville University, and graduating from the Walton Institute of Retailing.
Reggie is a Certified Hotel Administrator (CHA). He served as Vice-President Dodds International; Airline and Airport Service Division; Director of Operations Drury Hotels; Vice-President/General Partner Charlestown Management Company; President New South ERA Real Estate; General Manager Sam's Club; Director of Operations at Johnny Walker Hospitality Group.
Bob Welborn, CMCA, Community Association Manager
Bob graduated from Charleston Southern University with a BS in business management, and for 28 years worked in hospitality management for Crestwood Suites, Days Inn and Hotel Equities Group. Bob lives in Murfreesboro TN, and joined Ghertner & Company in 2013.