Aaron Aguilar, CMCA, Community Association Manager

Aaron graduated from Northern Arizona University with a Bachelor of Science in Hotel & Restaurant Management. He holds the Certified Manager of Community Associations (CMCA) designation, demonstrating his dedication to maintaining high standards of professionalism and expertise within the property management industry. Before joining Ghertner & Company in 2015, Aaron gained six years of valuable experience in resort management, where he honed his skills in customer service, operations, and team leadership. This background provided him with a strong foundation in managing complex properties and delivering exceptional experiences to residents and guests alike. At Ghertner & Company, Aaron applies his hospitality and management expertise to oversee community association operations, ensuring seamless day-to-day management and fostering positive relationships among residents, vendors, and board members. His commitment to service excellence and continuous improvement has made him an integral part of the team.

Scott Alessi, CMCA, Community Association Manager

Scott graduated from Pennsylvania State University with a Bachelor of Science in Hotel & Restaurant Management. He dedicated 27 years to the hospitality industry with Marriott Corporation, progressing through a variety of managerial roles to executive management positions. Throughout his career, Scott developed a strong commitment to delivering exceptional customer service and gained extensive experience in facilities management. Scott holds the Certified Manager of Community Associations (CMCA) designation, reflecting his expertise and dedication to the property management field. Since joining Ghertner & Company in 2011, he has leveraged his hospitality and management background to enhance operational efficiency and resident satisfaction within the communities he oversees.

Constance Barfield, Community Association Manager

Constance is an invaluable member of the Ghertner & Company team, bringing over ten years of experience as a leasing consultant in the apartment industry. She attended Memphis State University and Austin Peay State University, where she developed a strong foundation in customer relations and business principles. Constance’s extensive leasing background has equipped her with exceptional customer service and communication skills. She is passionate about helping clients find their ideal homes and is committed to ensuring a positive and seamless rental experience. Since joining Ghertner & Company in 2017, Constance has been a dedicated professional focused on enhancing resident satisfaction and supporting the company’s success.

Elecia Lewis Beard, CMCA, Community Association Manager

Elecia holds degrees in Journalism and Communications with a Marketing focus from the University of Kentucky and is a Certified Manager of Community Associations (CMCA). She brings 17 years of experience in the hotel industry, including roles as National Sales Manager for two luxury resorts in Southwest Florida, as well as positions with Marriott and Hilton in Nashville. Elecia currently serves on the Board of Directors for her own Homeowners Association, demonstrating her commitment to community leadership and engagement. She joined Ghertner & Company in 2023, where she leverages her extensive hospitality and property management experience to support the company’s clients and operations.

Rebecca Breier, CMCA, AMS, PCAM, Community Association Manager

Becca earned a Bachelor of Arts in Political Science from Northern Illinois University. She joined Ghertner & Company in 2017, bringing over 20 years of property management experience, with more than 15 years specializing in homeowner associations. Becca holds the Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM) designations from the Community Associations Institute, having earned her PCAM in 2021. She is dedicated to continuously expanding her expertise and delivering exceptional service in association management.

Chanel Buckaloo, CMCA, AMS, Community Association Manager

Chanel earned an Associate Degree in Design Drafting from Montana State University. She brings diverse experience in CAD drafting, property management—including leasing, homeowners associations, and short-term rental communities. Chanel holds the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations. Since joining Ghertner & Company in 2019, she has played a key role in enhancing community operations and resident relations. Her broad skill set and professional certifications enable her to effectively address the unique challenges of each community she manages, contributing to their success and resident satisfaction.

Phillip Buckner, Community Association Manager

Phillip dedicated eight years to the corrections industry, gaining extensive experience in security and operations management. Prior to that, he served as Director of the Morale, Welfare, and Recreation Department in the U.S. Air Force, where he honed his leadership and organizational skills. Phillip now leverages this diverse and valuable background to strengthen property management and community relations at Ghertner & Company. Since joining the team in 2020, he has been an integral part of enhancing operational efficiency and fostering positive resident engagement.

Jeff Campbell, Community Association Manager

Jeff holds a Bachelor of Arts degree from Michigan State University. With over 30 years of experience in the hospitality industry, he has managed operations and IT for Hilton and Marriott. Jeff’s extensive background in both management and technology enables him to drive operational efficiency and deliver exceptional service. His deep industry knowledge and strong leadership skills make him a valuable asset to the Ghertner & Company team. Jeff joined the company in 2015 and continues to contribute significantly to its success.

LaToya Carruthers, CMCA, AMS, Community Association Manager

LaToya graduated from Harrison College with a Bachelor of Business Administration in Accounting. She brings over ten years of experience in customer service and accounting, including her role as Operations Supervisor for Fleet Services at First Advantage. LaToya holds the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations. Since joining Ghertner & Company in 2014, her expertise has been instrumental in supporting efficient property management and ensuring high levels of client satisfaction.

Kerry Chapman, CMCA, Community Association Manager

Kerry earned a Bachelor of Arts in Musical Theatre & Dance from Christopher Newport University. He brings five years of experience in the finance industry, where he served as a Retail Bank Manager, focusing on operations and risk management. Since joining Ghertner & Company in 2018, Kerry has demonstrated a strong commitment to detail and client service. His diverse background and operational expertise enable him to contribute effectively to the company’s continued success.

Stewart Crosby, CMCA, AMS, Community Association Manager

Stewart graduated from American Public University with a degree in Business Management. He brings over 15 years of experience in customer service, including 10 years in management, with a strong focus on client satisfaction and operational efficiency. Stewart holds the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations, underscoring his commitment to professional excellence in the property management industry. Since joining Ghertner & Company in 2021, Stewart has been a valuable contributor to the company’s mission of delivering exceptional service.

Mike Dunigan, Community Association Manager

Mike brings over a decade of experience as a Senior Financial Advisor at Merrill Lynch, where he also led the new advisor training program for the Southern Gulf Region for four years. His professional background includes extensive expertise in team development, leadership, and strategic program management, having held roles such as Program Manager and Senior Branch Manager. Mike’s strong foundation in client service and organizational leadership makes him a valuable asset to Ghertner & Company. He joined the team in 2024 and continues to contribute to its success.

Todd Forsythe, CMCA, AMS, Community Association Manager

Todd brings over 20 years of experience in real estate and property management. He holds an active real estate license with the Tennessee Real Estate Commission and has earned the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations. As a licensed Realtor, Todd is dedicated to protecting homeowners' investments through proactive, hands-on management. He believes strongly in fostering strong, connected communities through clear and effective communication. Since joining Ghertner & Company in 2006, Todd has been a trusted leader and advocate for the communities he serves.

Jared Gamble, Community Association Manager

Jared earned his Bachelor’s degree in Marketing from The University of Tennessee. During his studies, he developed a strong interest in property management and gained hands-on experience managing several properties in Knoxville, Tennessee. Jared began his journey with Ghertner & Company four years ago as a Pool Key Administrator and officially joined the team full-time in 2024. His familiarity with company operations, combined with his practical experience, makes him a valuable asset to the team.

Jeff Henry, Community Association Manager

Jeff is an alumnus of Arkansas State University in Jonesboro and brings over 20 years of experience in multi-family property management. Throughout his career, Jeff has successfully overseen multi-site properties across Memphis, St. Louis, and Nashville. He is highly skilled in management, philanthropy, team building, professional development, and strategic implementation. Known for fostering collaborative work environments, Jeff’s leadership style emphasizes both operational excellence and community engagement. He joined Ghertner & Company in 2022 and continues to drive success through his commitment and expertise.

John Kidd, CMCA, AMS, Community Association Manager

John has a deep understanding of community association management, with a focus on proactive communication, operational efficiency, and resident satisfaction. He holds the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations, reflecting his commitment to professional development and industry best practices. John joined Ghertner & Company in 2003 as a Community Association Manager. With over 30 years of experience spanning the hotel, hospitality, and property management industries, he has a proven track record of managing high-volume operations, delivering exceptional customer service, and building strong client relationships.

Patrick Landrum, Community Association Manager

Patrick is an alumnus of the University of Southern Mississippi and brings a diverse professional background spanning construction, insurance, and customer service. This wide-ranging experience allows him to approach property management with a practical, solution-oriented mindset. Since joining Ghertner & Company in 2017, Patrick has consistently demonstrated a strong commitment to client satisfaction and operational excellence, making him a valued member of the team.

Greg Ledbetter, Community Association Manager

Greg earned his Bachelor’s degree in Business Management from Tennessee Technological University, where he developed an early interest in property management. Through mentorship and industry exposure, he gained valuable hands-on experience that prepared him for a full-time role. Greg officially joined Ghertner & Company in 2024 and brings a strong work ethic, dedication, and passion for community service to his role in property management.

Kerry Ledbetter, CMCA, Community Association Manager

Kerry is a graduate of Tennessee Technological University and brings over 20 years of experience in the hospitality industry. Throughout his career, he has managed hotels affiliated with major brands such as Marriott, Hilton, and IHG. In recognition of his leadership, Kerry served as president of the Rutherford County Hospitality Association in 2008. Demonstrating his commitment to professional excellence, Kerry holds the Certified Manager of Community Associations (CMCA) designation. He joined Ghertner & Company in 2015, where he applies his extensive expertise to support and enhance the company’s property management services.

April Lovik, Community Association Manager

April attended Mott Community College and Baker College, building a strong foundation in administration and project management. She dedicated 10 years to the Opryland Hotel, where she served as Benefits Coordinator for the HR Director and Administrative Assistant to the Director of General Jackson. Following her tenure at Opryland, April spent 17 years at RR Donnelley in the printing industry, where she specialized as a Project Manager with a focus on accounting integration. She joined Ghertner & Company in 2019, bringing her diverse experience and strong organizational skills to the team.

Rebecca Massaro, CMCA, AMS, Community Association Manager

Rebecca attended the University of South Florida and was a Licensed Community Association Manager in Florida for 12 years. She holds the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations, underscoring her commitment to professional excellence. Since joining Ghertner & Company in 2016, Rebecca has brought extensive experience and dedication to the communities she manages, consistently striving to enhance resident satisfaction and operational efficiency.

Keene Miller, CMCA, Community Association Manager

Keene majored in Mass Communication and Advertising at Middle Tennessee State University. Before transitioning into property management, she owned and operated an entertainment and film company for fifteen years and later managed recording studios. With over a decade of experience in property management, Keene has successfully overseen a diverse portfolio that includes apartment communities, mountain resorts, high-rise condominiums, mixed-use properties, and residential associations. She holds the Certified Manager of Community Associations (CMCA) designation, reflecting her dedication to professional excellence. Keene joined Ghertner & Company in 2019, where she continues to leverage her broad experience and leadership skills to enhance community operations and resident satisfaction.

Damon Morris, CMCA, AMS, Community Association Manager

Damonstudied Business and Criminal Justice at Columbia State and holds the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) certifications. An Eagle Scout and licensed pilot, Damon brings dedication, discipline, and a strong work ethic to managing some of his hometown’s finest communities. Damon began his property management career with The Magnolia Group and joined Ghertner & Company in 2011. He is deeply committed to upholding Ghertner & Company’s high standards of excellence in every aspect of his work.

Summer Morris, Onsite Property Manager

Summer brings 18 years of experience in Facilities and Operations management, including her work with a global clinical research company and as a Franchise Business Coach. Her expertise in leadership, process optimization, and team performance enhancement positions her as a valuable asset to Ghertner & Company. Since joining the team in 2024, Summer has contributed to streamlining operations and driving the company’s continued growth and success through her strategic approach and dedication.

Jay Moyer, Community Association Manager

Jay graduated from the University of Tennessee with a degree in Hospitality Management and holds the Certified Hotel Administrator (CHA) designation, underscoring his deep expertise in the hospitality industry. Prior to joining Ghertner & Company in 2021, Jay served as Vice President of Westmont Hospitality Group and gained valuable firsthand experience in community association management through his role as Vice President on his former community’s board. This unique combination of hospitality leadership and community governance provides Jay with a practical and insightful perspective, enhancing his effectiveness in managing and supporting the communities he serves.

Demetria Nunley, CMCA, AMS, Community Association Manager

Demetria earned an Associate Degree in Paralegal Studies from Kaplan Career Institute and holds the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations. With over eight years of experience in the real estate industry, including roles as an Escrow Officer and Closing Coordinator, she also holds an active Tennessee Real Estate License. Demetria’s extensive knowledge, dedication, and industry certifications enable her to effectively enhance and strengthen the communities she manages. She joined Ghertner & Company in 2017 and continues to be a valuable contributor to the team’s success.

Houston Persinger, Community Association Manager

Houston brings extensive hands-on property management experience, having successfully overseen his own portfolio of properties. With a strong background in sales and customer service, he excels at building positive relationships and delivering exceptional client care. Houston’s practical approach and dedication make him a valuable asset in managing and supporting communities effectively.

Tiffany Putman, Community Association Manager

Tiffany holds a Bachelor of Arts in Photography from Carson-Newman College, a certification in Hospitality and Tourism from Florida Atlantic University, and a Master’s of Business Administration in Organizational Leadership from Lipscomb University. With 16 years of experience in hospitality management, Tiffany brings a wealth of expertise in leadership, customer service, and operational excellence to Ghertner & Company. She joined the team in 2022 and continues to contribute her skills toward enhancing client experiences and supporting organizational growth.

Theresa Savich, Community Association Manager

Theresa brings a deep understanding of company operations and a strong commitment to client service, making her a valuable asset in supporting community management initiatives. Known for her detail-oriented approach and dedication to fostering positive relationships, Theresa plays a key role in enhancing the communities she serves. She joined Ghertner & Company in 2023.

Jay Scott, Community Association Manager

Jay is dedicated to fostering strong, well-managed communities through exceptional service and effective communication. He takes pride in supporting both homeowners and board members, ensuring smooth operations and a collaborative environment. Jay’s hands-on approach and commitment to proactive problem-solving make him a trusted partner in maintaining vibrant and thriving neighborhoods. He joined Ghertner & Company in 2021.

Chuck Smart, Community Association Manager

Chuck studied Recreation, Parks, and Tourism at the University of Florida and brings over 25 years of extensive experience in hospitality and hotel management. Throughout his career, he has held key leadership roles at prominent companies such as Marriott, Hilton, IHG, and Choice Hotels. Beyond his professional achievements, Chuck has been actively involved in industry leadership, serving as President of the Rutherford County Hospitality Association and as a dedicated member of the Board of Directors for the Tennessee Hospitality and Tourism Association. He joined Ghertner & Company in 2022, bringing his wealth of expertise and leadership to the team.

Shontel Southard, Community Association Manager

Shontel graduated from the University of Phoenix with a Bachelor of Science in Human Resource Management. Before joining Ghertner & Company in 2022, she gained valuable experience working in human resources within the logistics and corporate sectors. Additionally, Shontel brings over five years of hands-on rental property management experience. Her combined expertise in HR and property management allows her to effectively support both the operational and people-focused aspects of our business.

Travis Southergill, CMCA, Community Association Manager

Travis earned a Bachelor of Science in Finance from the University of Tennessee at Knoxville. Prior to his academic career, he proudly served in the U.S. Marines, where he developed a strong foundation in discipline, leadership, and teamwork. Travis combines his military background with extensive experience in business management, customer service, and construction, bringing a well-rounded and practical skill set to his role. Demonstrating his commitment to ongoing professional development, Travis has earned the Certified Manager of Community Associations (CMCA) designation. Since joining Ghertner & Company in 2019, he has applied his diverse expertise to enhance community operations and ensure exceptional service for clients.

Alton T. Stone, Community Association Manager

Alton brings over 10 years of experience in customer service and management to his role at Ghertner & Company. Known for his dedication, strong work ethic, and passion for delivering exceptional service, Alton consistently fosters positive relationships with clients and colleagues alike. He is committed to upholding the highest standards of integrity while implementing best management practices that prioritize the needs of the community. Since joining Ghertner & Company in 2024, Alton has been a valued contributor to the company’s mission of excellence and client satisfaction.

Janice Tantaris, CMCA, AMS, Community Association Manager

Janice holds a Bachelor of Science in Advertising and Marketing from Middle Tennessee State University. With over 30 years of professional experience in management, marketing, and finance, she brings a well-rounded and strategic approach to community association management. Janice’s commitment to excellence is reflected in her Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) certifications. Since joining Ghertner & Company in 2003, she has successfully managed a diverse portfolio of homeowners associations, consistently delivering high-quality service and fostering strong community relationships.

Jackie Trosper, Community Association Manager

Jackie graduated from Bowling Green State University with a Bachelor of Science in Education. She spent ten years dedicated to special education teaching at Nashville’s LEAD Public Schools, where she developed strong communication and organizational skills. Jackie also gained valuable experience in the real estate industry while managing closings and escrow accounts at Wagon Wheel Title. She joined Ghertner & Company in 2023, bringing a unique blend of education and real estate expertise to her role.

Reggie Tullis, CMCA, AMS, Community Association Manager

Reggie earned his Bachelor of Science Degree in Business Administration from the University of Tampa. After serving in the United States Air Force, Reggie began his career in the Airline Catering Industry, serving as Vice President of Dobbs International, Airline and Airport Service Division. He also has experience in the hospitality industry where he served as Director of Operations for Drury Hotels and Vice President/Managing Partner of Charlestown Management Company. Reggie also served as Director of Operations for Johnny Walker Hospitality Group prior to joining Ghertner Company in 2006. He now serves as a Portfolio Manager working with HOA’S in highrises, townhomes, and single-family communities.

Bob Welborn, CMCA, AMS, Community Association Manager

Bob graduated from Charleston Southern University with a Bachelor of Science in Business Management. With 28 years of extensive experience in hospitality management, Bob has worked with renowned organizations such as Crestwood Suites, Days Inn, and Hotel Equities Group. His diverse background has equipped him with strong operational, customer service, and leadership skills. Since joining Ghertner & Company in 2013, Bob has continued to demonstrate his dedication to professional excellence, holding both the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) certifications. His commitment to quality management and client satisfaction makes him a valuable asset to the team.

Jennifer Williams, CMCA, Community Association Manager

Jennifer brings a well-rounded background in property management, with expertise spanning single-family homes, townhomes, and condominiums. Her previous experience in sales, administration, and customer service further strengthens her ability to deliver exceptional client support and operational efficiency. Jennifer holds a Bachelor of Science degree in Criminal Justice from Sam Houston State University and has earned her Certified Manager of Community Associations (CMCA) designation. Since joining Ghertner & Company in 2021, she has contributed six years of community management experience, playing a key role in supporting the success and satisfaction of the communities she manages.